Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

📦 Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a notification email once your order has been dispatched.

🚚 Estimated Delivery Time

  • Standard Shipping: Expect your package to arrive within 6–7 business days after dispatch.

  • Note: Delivery times are estimates and may vary slightly based on your location or carrier delays.

📍 Address Accuracy

Please double-check and verify your shipping address at checkout. We are not responsible for delivery failures or lost packages due to incorrect or incomplete addresses provided by the customer.

🔍 Order Tracking

As soon as your package is on its way, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your shipment's progress.

✉️ Support & Missing Packages

If your tracking information shows that your package was delivered but you haven't received it, or if you suspect it is lost, please reach out to us immediately.

  • Email Support: [thesubisstore@gmail.com]